FAQ
What materials does Tolytolly use for its jewelry pieces?
Tolytolly uses a variety of materials such as sterling silver, gold, and stainless steel. We also incorporate natural gemstones, crystals, and other unique elements into our designs.
How can I care for my Tolytolly jewelry?
To keep your Tolytolly jewelry looking its best, we recommend avoiding exposure to harsh chemicals, water, and extreme temperatures. When not in use, store your jewelry in a dry and cool place, preferably in its original packaging or a soft pouch.
Does Tolytolly offer customization services?
Yes, Tolytolly offers customization services for special occasions such as weddings, anniversaries, and birthdays. Please contact our customer service team for more information.
What is Tolytolly's return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please see our Return Policy page for more information.
How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen. We strive to process and ship all orders within 2-3 business days, however, please note that delivery time typically takes 10-15 business days.
How can I contact Tolytolly's customer service?
You can contact our customer service team by email or phone. Our hours of operation are Monday to Friday, 9 am to 5 pm EST. Please see our Contact Us page for more information.
Does Tolytolly offer wholesale pricing?
Yes, we offer wholesale pricing for businesses interested in carrying our products. Please contact us for more information on our wholesale program.
Tolytolly uses a variety of materials such as sterling silver, gold, and stainless steel. We also incorporate natural gemstones, crystals, and other unique elements into our designs.
How can I care for my Tolytolly jewelry?
To keep your Tolytolly jewelry looking its best, we recommend avoiding exposure to harsh chemicals, water, and extreme temperatures. When not in use, store your jewelry in a dry and cool place, preferably in its original packaging or a soft pouch.
Does Tolytolly offer customization services?
Yes, Tolytolly offers customization services for special occasions such as weddings, anniversaries, and birthdays. Please contact our customer service team for more information.
What is Tolytolly's return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please see our Return Policy page for more information.
How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen. We strive to process and ship all orders within 2-3 business days, however, please note that delivery time typically takes 10-15 business days.
How can I contact Tolytolly's customer service?
You can contact our customer service team by email or phone. Our hours of operation are Monday to Friday, 9 am to 5 pm EST. Please see our Contact Us page for more information.
Does Tolytolly offer wholesale pricing?
Yes, we offer wholesale pricing for businesses interested in carrying our products. Please contact us for more information on our wholesale program.